CIOReview
| | November 20155CIOReview2033The Rise of the Digital Contact Center David Butler, Sr. Director, Digital Customer Experience, CTO Architecture & Consulting, AvayaCXO Insights4539Technology Differentiators in Customer ExperienceSue Kurian, Customer Experience Strategist, Business Concepts & Solutions51Digital Development's Impact on Customer ExperiencePeter Kelly, CTO, KAR Auction Services & President of KAR's Digital Services GroupCustomer Journey Management; is it the right approach?David Jodoin, Co-Founder, CTO & SVP of Engineering,CafeX CommunicationsBuilding a Consumer Grade Experience for Business ClientsTish Whitcraft, Chief Customer Officer, OpenXAspect SoftwarePonvia TechnologyNextOrbitCX IndexDialog InsightFlamingoHGSWebEngageIntersecYCD MultimediaLogMeIn16423641384424474830503235*All Insights are based on the interviews with respective CIOs and CXOs to our editorial staffCreative Virtual192227NanorepQmatic GroupPPT Solutions, LLCsalesEQUITYCustomer Experience ManagementSOLUTION PROVIDERS20 MOST PROMISING 2015
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