| | May 20166CIOReviewCopyright © 2016 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewMAY - 11 - 2016Mailing AddressValleyMedia Inc.44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538T:510.402.1463, F:510-894-8405 MAY - 11 - 2016, Vol 05 SE-26 Published by ValleyMedia Inc. To subscribe to CIOReviewVisit www.cioreview.com SALES MANAGEMENT SPECIALCIOReviewEditorial StaffSalesT:510.565.7625Alex D'SouzaJem ElizabethJoshua ParkerMatthew JacobSandeepa MajumdarShirley FaithJennifer Stephenjennifer.stephen@cioreview.comVisualizersStephen ThomasManaging EditorJeevan GeorgeFrom cloud-based software to social selling tools, today's sales reps are equipping themselves with advanced "sales acceleration" technologies to identify hot prospects and discover critical points to connect with customers. This is facilitating a "beyond CRM" (Customer Relationship Management) approach that has the potential to enhance customer touch points and boost sales success rates. Today, with the fast rate of technology adoption, companies are transforming sales processes spanning customer interactions and sales enablement to better understand and engage with customers, build loyalty, and grow the business. To adopt and maintain this customer-centric approach, organizations are also tapping into centralized platforms that can monitor and control sales processes. According to Gartner report, by 2020, 85 percent of all customer relationships with enterprises will happen without human interaction. This calls for a convergence of mobile, analytics, context-rich systems, and cloud in sales domains. Proliferation of mobile devices and advanced analytics tools is seamlessly helping salespeople to gain actionable insights into customers from anywhere and anytime. These tools are gaining critical popularity as they automate and streamline multiple processes. They also foster social media assisted selling. Apart from enhancing customer relationships, social media-assisted selling helps in creating prospective warmer referrals. With such multi-channel engagements, now every sales strategy should start with adopting the right the tools to improve sales success rate. In such a scenario, enterprises are seeking real-time support and expertise to make the right choice from a wide variety of sales technology solutions. In this edition of CIO Review, we present to you the 20 most promising sales management solution providers. We hope this information will help you in identifying an efficient technology partner for prospect customer engagement and smarter selling. Jeevan George Managing Editoreditor@cioreview.comEditorialTechnology Enablement of Sales
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