| | March 20215CIOReviewI n f o c u s10MANUFACTURING INTELLIGENCE AND SUPPLY CHAINGrace Neeley, Supply Chain Director, North America, Maxcess InternationalLAST WORDCIO INSIGHTS20HOW TECHNOLOGY CAN HELP IN DRIVING CUSTOMER LOYALTY THROUGH A BETTER EXPERIENCETHREE TYPES OF ANALYTICS USED IN PRACTICE AND THEIR LINKSFIELD MANAGEMENT SERVICES (FSM)Steven Zannos, Sr. Director, Customer Care, Electroux Major AppliancesVictor S.Y. Lo, PhD A.I. and Data Science Center of Excellence Leader, Workplace Investing, Fidelity InvestmentsMo Dastagir, Chief Information Officer, Cresco Labs. 22242630PG 16 - 18STEP IN, STEP UP, OR STEP OFF!Douglas Duncan, Chief Information Officer, Columbia Insurance Group 10 MOST PROMISINGSOLUTION PROVIDERS - 2021FIELD SERVICECXO INSIGHTS
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