| | July 20165CIOReviewCIO InsightsUsing Design Thinking to Craft Customer ExperiencesDigital Consumerism Changes the Face of the Contact CenterIoT--Brand-Building Opportunity for Customer Service OrganizationsGeorge Hines,CIO,Massage EnvyRandy Holl, CIO, Contact Solutions, a Verint Systems companyMichael Ringman,CIO, TELUS International20341622273136394044192428323CLogicAnywhere365EmpirixinContactMattersightSOFTEL CommunicationsVICIdialWorkFlex Solutions, LLC8x8Content GuruFeneroInference08IN MY OPINION*All Insights are based on the interviews with respective CIOs and CXOs to our editorial staffMitel Networks:Going Beyond Customer Initiated Interactions
< Page 4 | Page 6 >