| | DECEMBER 20204CIOReviewIN MY OPINIONCXO INSIGHTS2008USING OMNI-CHANNEL MARKETINGTO DRIVE YOUR CUSTOMER CENTRIC MINDSETRay Gomez,Head,Worldwide Digital Marketing - Channel & Content Strategy at BDIMPORTANCE OF CUSTOMER RELATIONSHIP MANAGEMENT IMPLEMENTATIONDrew Fredrick,Vice President,Home Building Technology,Clayton Homes12ContentsSergiu Tabaran,Ecommerce Specialist and COOARTISANS OF INNOVATIVE ONLINE PLATFORMS
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