| | DECEMBER 20184CIOReviewCIO INSIGHTSThe Shift toward Cloud: Is it a Cost-Effective Process?38Ian Cohen, CIO, Addison Lee Group36David Pavlik, Chief Information Officer, Kiwi.comCustomer Support Reinvented10COVER STORYAlex Spinelli, Global CTOLivePersonPRODUCT OF THE YEAR32Enhancing Customer Engagement with Natural, Expressive VoicesFathy Yassa,President and CEOSpeechmorphingAI- powered conversational commerce
< Page 3 | Page 5 >