| | August 20169CIOReviewAgencies have undergone a paradigm shift in the last decade and are now relying heavily on electronic documents and integrated workflowsits Information Technology office to determine the necessary infrastructure configurations. Depending on the outcomes, we envision a follow on wave where FDA Center participants will be added to further test the use-cases and business scenarios. During the course of the pilot, the project team will be soliciting and closely monitoring the feedback received throughout the testing period. The feedback obtained will be used to measure the platform against predefined success criterion. Furthermore, the project team will be looking to identify any additional use cases. The current use-cases that we will be examining include:CollaborationThe DM system will enable FDA users to collaborate with both internal and external users while ensuring that all collaborators are using the right version of a given file. The platform also has built in version control functionality to track changes and preserve older versions of documents and files. Feedback within the collaboration project can be captured in the context of the workload being shared, and alerts and notifications can be configured to keep collaborators informed of progress and changes.File SharingThe DM system will allow users to set up secure workspaces for file sharing. Multi-level security features will allow data owners and system admin to apply access rights and permissions by user profile. The security tools available within the DM system will provide mechanisms to monitor access and usage of content.IntegrationThe DM system will provide light weight REST API's that can be used for external integration with the product. While the pilot will not include any integration that requires custom development, it is intended that during the pilot the DM system will be integrated with applications like the Microsoft Office Suite and SharePoint. MobilityThe DM system will support mobile applications so documents can be accessed from any approved mobile device. Security controls will prevent data leaks if the device is lost or stolen. We will be examining how this DM system will integrate with the current Choose Your Own Device (CYOD) initiatives and Mobile Device Management (MDM) strategies at FDA.After all waves are complete, we will evaluate the results of the pilot and adjust our approach for the DM solution with the intent to provide cloud based content management as a service offering. A limiting factor is the Federal Risk and Authorization Management Program (FedRAMP) medium certification which some cloud DM providers hold. This limits the types of data Federal organizations can store in the public cloud. Documents and data that include trade secrets, personally identifiable information (PII) data, national security information, etc. will have to wait until public cloud systems are authorized for FedRAMP high. Once cloud systems are certified FedRAMP High, we'll be in a better position to take advantage of public cloud based solutions.
< Page 8 | Page 10 >