| | SEPTEMBER 20249CIOReviewc) Robot Adaptability: robot flexibility to different spending scenarios and types of acquisitions with easy integration with our platforms, including ERP.In its first phase, our robot is already processing just over 30 percent of our spot purchases. Our target in the first year is to have our robot complete 50 percent of all spot purchases. Attesting to its ability to reduce the service flow, last month, for example, our robot managed to deliver customer service levels 58 percent faster than our procurement officers. This type of efficiency directly supports opportunities to optimize our inventories.Therefore, in my view, the future of procurement will be even more impacted by technology, driving a significant change in the way companies purchase products and services. The growing adoption of artificial intelligence, machine learning, and predictive analytics will allow procurement robots to perform complex analyses, identify hidden patterns in data and anticipate future business needs.Furthermore, procurement robots can extend their influence to the selection of vendors based on sustainability, ethics, and social responsibility metrics, ensuring that companies only seek partners aligned with their values. However, it should be noted that procurement robots will not fully replace humans in procurement tasks. Collaboration between procurement professionals and automated systems will be key to producing the best results. The future of procurement will therefore be a combination of technology and human skills, enabling companies to tackle the challenges of an ever-changing world while promoting efficiency, innovation, and responsibility in their purchasing operations.In this future scenario, by integrating human talent and technology, Wilson Sons will be well positioned to take on the industry challenges, remain competitive, and meet the demands of a world in constant evolution because our DNA holds the ongoing pursuit of innovation, with the expertise acquired over more than 185 years of operations while committed to supporting global trade and the competitiveness and development of Brazil, ensuring safe and sustainable port operations.
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