| | SEPTEMBER - 20236CIOReviewSoftware company ServiceNow provides a cloud-based platform for automating IT management workflows. It provides IT service management, operations management, and business management services. Users can manage projects, teams, and customer interactions using various apps and plugins that integrate easily with the platform. Users and companies can use ServiceNow's cloud services to operate using serverless computing to maximize the benefits of cloud computing. ServiceNow offers a wide selection of tools that integrate smoothly with the company's products and can support most workflows. Ticketing systems, benchmarking, and predictive modeling are common uses for ServiceNow products.The shift to cloud computing has been a significant growth driver for ServiceNow. Its cloud-based platform enables easy deployment, scalability, and accessibility from anywhere, which resonates with businesses seeking more flexible and agile solutions. ServiceNow integrates automation and AI into its workflows, allowing organizations to automate routine tasks, improve decision-making, and provide predictive analytics fueling market growth. Aiming to improve service delivery and response times, improve customer relationships, and boost market growth. ServiceNow's commitment to innovation is evident through its regular release of new features and updates. This keeps its offerings relevant and aligns with the ever-evolving needs of businesses.This edition of CIOReview brings recent developments in ServiceNow software and technology that can assist management challenges and deliver profitable growth by integrating the complete customer experience with technology.It features thought leadership articles from Ary Junior, Head of Information Technology at Grupo Patense, who sheds light on how, after carrying out a diagnosis and constantly monitoring it, action must be taken by each desire of the professionals, analyzing them with the company's objectives, creating motivated multidisciplinary teams. It also features an article from Roland Naidoo, Executive Head of Customer Care Management at MultiChoice Group, who emphasizes the importance of exceptional and empowering customer service and how it is essential for any business to prosper and grow.In this edition of CIOReview, we also bring you the story of some ServiceNow Solutions Providers 2023 delivering innovative technologies and solutions. This edition of CIOReview's Most Promising ServiceNow Solutions Providers 2023 facilitates an unparalleled solution for effective business transformation. We hope you find the right partner to meet organizational needs to make the adoption of ServiceNow solutions with a personalized touch. Let us know your thoughts!EditorialImproving Seamless Operation with ServiceNow Solutions Copyright © 2023 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com SEPTEMBER - 19 - 2023, Vol 12, Issue - 90 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasGina ClumskyYenny TurnerTiffany HayworthAbner LawrenceVisualizersEdwin PaulBrian Harding*Some of the Insights are based on our interviews with CIOs and CXOsJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithThis special edition on ServiceNow is an initiative of CIOReview. The selections for this edition is made by an independent body, and ServiceNow has no involvement in this initiative nor any partnership with CIOReview.
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