8CIOReview | | SEPTEMBER 2023IN MY OPINIONJarrod AndersonWHAT ROLE DOES YOUR IT DEPARTMENT PLAY IN SAAS APPLICATIONS?Jacque KeenanIT is a Business Partner, the trusted technology professional, and a liaison to the Software as a Service (SAAS) provider, allowing the business stakeholder to focus on their business. At SRP, we are supporting a large number of best-of-breed software applications in the cloud and adopting a new application weekly. We have success in assigning a Project Manager for implementation and Business Systems Analyst who partners with the business for the long haul, implementation, and beyond. As the availability of cloud software applications continues to grow, we are finding that there is an overall cost and productivity benefit to utilizing SAAS platforms. In a perfect world, the software application delivers the exact functionality required by the business and By Jacque Keenan, Director of Information Technology Business Applications, SRP
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