CIOReview | | 5 SEPTEMBER 2023CXO INSIGHTSCXO INSIGHTSAna Mourao, Global Customer Journey / CRM Senior Manager, Stanley Black & DeckerORGANIZATIONAL DIGITIZATION IN 4 STEPS14Robert Gosselin, Senior Director of Electronic and Digital Commerce / E-Commerce & Digital Director, Keurig Dr Pepper CanadaDIGITAL SHELF CENTER OF EXCELLENCE: KEY TO OPTIMIZE E-COMMERCE16Ken Collins, Director ­ Information Security, Sunbelt RentalsSECURING E-COMMERCE IN THE RETAIL INDUSTRY18Pierre J. Gamble MBA, Director of Strategy & Transformation, The Honey Baked Ham Company, LLCDIGITAL TRANSFORMATION IS TRULY BUSINESS TRANSFORMATION20Samuel Donabedian, Director, Business Intelligence & Analytics, Ocean State Job LotTO BI, OR NOT TO BI, THAT IS THE QUESTION?22James Grover, VP Director of Software Engineering and System Development, BankUnitedUNSUNG IT HEROES24Ken Schirrmacher, Chief Technology Officer, Park 'N FlyBOOSTING CUSTOMER EXPERIENCE AND OPERATIONAL EFFICIENCY: THE ADVANTAGES OF TPUS AT THE EDGE FOR OFF-AIRPORT PARKING PROVIDERS26 10 MOST PROMISINGSOLUTIONS PROVIDERS - 2023ODOOPG - 28
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