CIOReview
| | SEPTEMBER 20208CIOReviewIN MY OPINIONLEADING THE SUPPLY CHAIN THROUGH A TRANSFORMATIONAL JOURNEYBy Kim Miller, Director, Supply Chain Business Integration & Analytics, BoeingThe journey to "world class" takes time. When implementing a Contract Lifecycle Management (CLM), it does start by focusing on some fundamental elements including; people, processes, data and the system. Each one of these elements has to be broken down and fully addressed to be effective in a digital transformation. Addressing only one of these corner stones will lead to an incomplete transformation. No digital transformation is flawless even with the best planning and clearest of directions, there are just varied level of success. None of the elements listed above are new, many companies understand the importance of addressing all four, yet some continue to make the same mistakes.People, the Teams need to get comfortable with being uncomfortable. In a transformation the whole world that people operated in is going to change. The Organizations need progressive risk takers who embrace failure and adjust quickly. The way that work is done today is not how it will be done in the future. Not only does the future hold different roles for the people it also requires a change in the mindset. Instead of process driven and paper contract templates, the future is focused on innovating, growth mindsets that challenge the status quo and seek advanced flexible analytical solutions. Some of the traits needed for business transformation include effective relationship management with strong communication capabilities, understanding of the business and trade-offs, the ability to interpret system driven analytics and communicate the business impact or benefit.Kim Miller
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