| | September 20184CIOReviewpg14 - 27COVER STORY10Improving Efficiency and Protecting Patient's Information by Automating the Identity and Access Management ProcessAna Agostini, Administrative Director-Information Technology Services, Memorial Healthcare System38CXO INSIGHTSBusiness Process Management In the Information EraAnu George, Chief Quality Officer, Morningstar25ENTERPRISEFrankie Basso, President & COOSYSTEMWARE INC.Beyond Intelligent Information Management
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