CIOReview
| | SEPTEMBER 20174CIOReviewCO VER ST ORYThree Ways a Customer Data Platform Makes Marketing Automation More "Human"The Intersection of Technology and Customer Experience in the Field: Getting It RightLeveraging Technology to Enhance Guest ExperienceFrank Grillo,CMO,Harte Hanks [NYSE:HHS]Claudine Bianchi, CMO, ClickSoftwareKathy Tan Mayor, SVP & CMO, Carnival Cruise Line17233310Thomas Wisinski, Chief Knowledge Officer, Haynes and BooneIs Traditional Knowledge Management Joining the Former Population of Dinosaurs?27CO VER ST ORYKnowledge Management Innovation in the Legal Sector: The value of interdisciplinary teamsKnowledge is Power, and Power to the PeopleAvoiding the One-size-fits-all Trap in Knowledge Management TechnologiesCamille Reynolds, Senior Director-Knowledge Management, Fenwick & West LLPJonathan Hinkle, AVP IT Operations, American Fidelity AssuranceLaura Lerner, Adjunct Professor, Knowledge Management, University of Maryland University College, Former VP Knowledge Management, ADP172023CXO INSIGHTS10KCENTER USU:The Knowledge MachineSven Kolb, MD
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