| | OCTOBER 202519CIOReviewand ongoing engagement ensure that remote team members stay aligned with our business objectives and adapt seamlessly to any shifts or changes. The Future of Technology in Landscaping AI will make the biggest impact on the landscaping industry--and countless others--by transforming everything from sales and data reporting to end-to-end customer experiences. In my view, the future lies in a coexistence between AI and people. As AI takes on repetitive and analytical tasks, the most valuable roles will rely on human strengths such as social skills, creativity, and the ability to adapt and learn quickly. Approach to Emerging Technologies We are currently conducting a proof of concept for new commercial-grade autonomous mowers. These innovative mowers empower our crews to concentrate on the more intricate and detailed aspects of their work, enhancing efficiency and precision. Advice for Aspiring CIOs Focus on becoming a translator between technology and business outcomes. These industries often have gaps in understanding how technology can drive business value. Focus on how technology can align with business objectives, solve problems, and drive measurable return on investment. With a thoughtful and strategic mindset. Before adopting any new technology, we evaluate its alignment with our mission, culture, and the needs of our team and customers
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