| | OCTOBER 202019CIOReviewWe do a lot of planning ahead of time, along with practice and testing, to ensure we meet a client's availability windowsabreast of the latest technologies by frequently visiting conferences, user groups, and webinars. "The client looks to us, for the type of technology or architecture we would recommend," notes Panos, who is also a well-known industry leader in the IT space and a sought-after thought leader, lending his expertise to a variety of leadership councils for leading industry organizations, including Ingram Micro and HPE. To maintain its Platinum Partner status with HPE, American Digital goes through great lengths to secure the highest level of certifications. The company has a part of the HPE's channel ecosystem for over 30 years across HPE's storage, compute and networking portfolios. "HPE has so many products and categories, from server storage, to networking. We are the top level of certification for all the products," adds Panos.An evidently bright future awaits American Digital, a veteran company that benefits from a savvy and loyal team of professionals focused on designing, deploying, and managing the right solution that fits the clients' requirements. Panos informs that the average tenure of each American Digital employee is over 10 years, with many of the staff working with the company for over 30 years. "Longevity runs through the culture here," he says, before adding that American Digital's clients appreciate the familiar faces that fulfill their projects.Driving ahead, American Digital will utilize client feedback to improve its services constantly. Despite a proven track record of implementing more than 100 digital migrations, American Digital believes in lending its ears to clients and industry experts. For example, American Digital recently came across a client that preferred a move to a public cloud. "Typically, we have vast experience with private clouds and on-prem solutions. But when a client wants to do `xyz,' we listen and incorporate the same into our offering. We will continue to listen, to understand where to invest and grow, and whom to partner with," concludes Panos.
< Page 9 | Page 11 >