| | OCTOBER 20185CIOReviewCXO INSIGHTSCONTENTSYou Don't Know What You Don't Know08How are Quality Management Systems Impacting the Healthcare environment?32Mary Van de Kamp, SVP, Quality & Clinical Operations,Kindred Rehabilitation ServicesTechniques to Improve Solution Delivery Quality Through Meaningful Requirements CaptureAchieving Breakthroughs in Care by Reducing Barriers to Regional Exchange of Health InformationKathy Lomax, Managing Director, IT Quality Assurance and Process Excellence, L.A. Care Health PlanCassi Birnbaum, System-Wide Director of Health Information Management and Revenue Integrity, UC San Diego HealthThe Changing Paradigm of QMSJay A. Phillion, Senior Vice President - Corporate Quality, Joyson Safety Systems2617Management Systems Ensure Social ResponsibilityHolly Duckworth, Chief Learning Officer, Kaiser Aluminum2921CONTENTSPG14 - 38Overcoming the top five challenges to ensuring customer happinessMalla Poikela, Head of Marketing, Digital Intelligence at NokiaBecky Carr, Head of Global Marketing, AvayaCreating Meaningful ROI from Digital TransformationDarrell Herrick, Vice-President Quality, Brose North AmericaTechnology and Quality Management SystemsIN MY OPINIONQMS20 MOST PROMISINGSOLUTION PROVIDERS - 20183540
< Page 4 | Page 6 >