| | OCTOBER 20179CIOReviewmobile apps that enable our employees to perform their job functions and collaborate anytime, anywhere.The next step in this process was to provide the company with centralized access to information and communication, that is delivered in an easy-to-use manner. Centralization of our resources has simplified the end-user experience as well as providing better oversight into our data footprint. The proper oversight of our data has also allowed us to standardize on deliverables. To support our need for communications, a unified communication and collaboration solution was implemented, allowing us to realize the real-time interaction necessary to operate in a fast-paced atmosphere. It was important that we could separate our end-users from being tied to a desk or even a specific device. The device is now truly just a gateway to access applications and data. If the device is lost or stolen, the end-user can transition to another device within minutes and the old device becomes obsolete with no data trail left behind. For employees that have multiple approved devices, their profiles are also synchronized across those devices so they have the same user experience. Setups for new employees can now be done within minutes and do not need the manual intervention that was once required. Having this kind of environment in place has allowed our IT team to work smarter and focus on adding significant value to the company and our clients. We are no longer spending our time working on the mundane task of hardware upkeep that was once considered a full-time job for many. This has been a welcomed transition for our IT team because it has eliminated those tasks that typically required emergency after hours or holiday work.With a workforce that is distributed around the globe, identifying the right collaboration solution for your company should be a top priority. The most efficient method is to provide a centralized platform that can be used to discuss projects. Integrate your communication platform to deliver a cohesive experience, enabling staff members to view and edit documents collectively in real-time. When a team is collaborating effortlessly, they are more effective, which stimulates greater creativity and performance. "Great things in business are never done by one person, they're done by a team of people." - Steve JobsIf I had one piece of advice to provide on this topic, it would be to ensure that your infrastructure is designed on a modern platform that can support forecasted growth and required capabilities. This can sometimes be a challenge transforming an infrastructure that has been in place for years but it must be considered a priority. Out with the old, in with the new--working on a dated infrastructure is costing money in lost productivity, limited capability, and end-user frustration. Ultimately, the goal of workplace collaboration is to increase employee engagement by nurturing open communication among all team members across the organization. When you can achieve this for your employees, they will be able to work at their full potential and the company will realize a greater level of productivity, innovation, and knowledge sharing that will contribute to the success of the corporate mission. Out with the old, in with the new--working on a dated infrastructure is costing money in lost productivity, limited capability, and end-user frustration
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