| | 5 NOVEMBER 202508SPECIFY, SIMPLIFY AND SATISFY: THE FUTURE OF ONLINE HELPJanie Frank, CX Partner Communications Manager, Hunter Douglas, Inc.42Enrique Leon, AI Enterprise Architect, American Sugar Refining IncREAPING WHAT YOU SOW FROM CLOUD COMPUTING IN A VARIABLE INDUSTRY30Ismael Hernandez, Vice President Information Technology, The Larson Group (TLG Peterbilt)REDEFINING IT LEADERSHIP THROUGH SOFT SKILLS AND STRATEGIC COMMUNICATION35Richard Mendoza, Director, Business Unit Information Security Officer, RealogyMANAGING COST AND DATA RISK AI AND THE NEW DATA PRIVACY PARADIME41Diana Jenkins,Manager, Customer Development, andLauren Kriz,Marketing and Communications Specialist,Nicor GasTHE FACE OF AN ORGANIZATIONIN MY OPINIONLAST WORDSTRENGTHENING GLOBAL CONNECTIVITY THROUGH DATA COMMUNICATIONS EXCELLENCE26THE RISE OF AI-POWERED LEGAL SOLUTIONS IN MODERN PRACTICE32STATE OF THE INDUSTRYSTATE OF THE INDUSTRYSTATE OF THE INDUSTRYBALANCING AUTOMATION AND HUMAN TOUCH IN MODERN CONTACT CENTERS38INFRASTRUCTURETadhg Kelly, President and CEOJason Schlenker, EVPDavid Lazzara,CEOPeter Lupus,COO and CTOCommunication Devices, Inc.InktelDRai Solutions342840TOP DATA COMMUNICATIONS SOLUTION PROVIDER 2025TOP CONTACT CENTER SOLUTION 2025TOP AI-POWERED LEGAL SOLUTION 2025LEGALCONTACT CENTER
< Page 4 | Page 6 >