| |NOVEMBER 20249CIOReviewtime to lean into leveraging teams and being open to new ideas to solve problems and navigate through them.·Stay connected. Different social groups help in many different ways, peers, colleagues, and family and friends provide an escape and support from emotional situations. If practical behaviors are in place to manage emotions, preparing to communicate to others is the second step. I always tell leaders before going into crucial conversations, that they have one thing they are in control of, their behaviors. With situations that bring out emotions, it's important for leaders to prepare to communicate effectively before approaching others in a mindful reflection. ·Empathize with others. Prepare to find empathy with others. Understand that their emotions my be similar or different then yours. Look to understand how they perceive the situation and meet them where they are at. ·Prepare to overcome challenges and defuse conflict. The leader is responsible for understanding barriers and helping the team navigate through those barriers. Providing an optimistic and resilient environment to support others through their thoughts and conflict. Once leaders have found ways to manager their own emotions, they are able to lead others. How a leader communicates through emotional times can determine how they come out on the other side. Three areas to lead through this are:1.Confront reality and express reasonable emotions. Others will see right through someone who doesn't acknowledge the turbulent environment. Acknowledging the situation and emotions brings a sense of trust and openness to move into the second step.2.Focus on what we can control, both short and long term. Focus on what can be done to overcome and control the emotional situation now and for the long run. This gives a sense of grounding to the environment.3.Provide reassurance. Those around you are looking for stability and support. Help them see why it is going to be ok and that they aren't going through this alone.People do not need perfect during turbulent times, they need someone relatable. Emotions make us relatable, show us where our passion is, and when leveraged, generate significant outcomes by providing perspective and guidance. As a leader, it's ok to show concern and worry and sadness, leaders are human too, and acknowledgement of this will help everyone through the period of challenges
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