ContentsLAST WORDIN MY OPINIONRevolutionizing Business with AI: The Future is NowJon Asher, Chief Marketing Officer, Nekter Juice Bar30Maximizing Marketing ROI: Optimize Your Existing MarTech Stack in 2024Anne Baum, Director of Marketing, Towne Properties08COVER STORY12How culture and operations drive Customer Experience (CX)Bradly J. Sax, Customer Strategy & Experience, Vice President, Lendlease
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