| |NOVEMBER 20238CIOReviewIN MY OPINIONYOU BOUGHTTHE TECHNOLOGY,NOW WHAT?The construction industry is buzzing with talks of project management platforms, drones, wearables, A.I. bots, and a host of other innovative technologies. Technology firms and Silicon Valley are aware that construction is ripe with opportunities for new innovations. And the push to digitize the construction industry is just beginning. Some firms are further along in this journey than others, but it's becoming less surprising when a local mom-and-pop subcontractor shows up onsite with their iPads. It's exciting to see the industry moving in the right direction, but once your new technology is up and running, it doesn't stop there. Two questions need to be asked, "Who's going to manage these platforms?" and "How are we going to measure if our investment is successful?"Let's start with the first question, "Who's going to manage these platforms?" Don't assume this responsibility should automatically be given to someone who has administrative permissions and is solely responsible for creating new user accounts and configuring settings.To be successful, this role needs to focus on the adoption of those systems, not just internally but also with your trade partners, tracking software updates and communicating important changes (UI, UX, functionality, etc.), standardizing platform usage, and providing data-driven analysis. Data analysis is the key to answering our second question.AMLI Development Company decided to hire a dedicated person (me) to manage all their current solutions and lead the implementation of new solutions. Although, I'm writing an article that highlights a role that keeps me employed, I will do my best to share insights as to why this is the right decision if you're serious about going digital and becoming an innovator. I'm sharing my perspective as someone who has spent the last eight years working in both construction operations and construction technology (SaaS: Software as a service) roles. Ideally, you want to fill this role with someone who has construction and technology experience. I know this is easier said than done, but many of the new professionals entering the industry already have strong technology backgrounds. If you think you'll have trouble hiring for this position externally, consider that you may already have an ideal candidate within your organization. By Michael Trenski, Director of Construction Technology, AMLI Development Company
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