| | NOVEMBER 20226CIOReviewDelivering a superior employee experience and intelligent IT service management requires an ever-accelerating digital transformation while driving business growth. With the ever-increasing need to digitize daily operations, IT service delivery is becoming an integral part of every organization. The focus is now on the digitalization of enterprise workflows; this is where ServiceNow is taking the main stage. ServiceNow is expected to grow at a compound annual rate of at least 20.5 percent, reaching more than 15 billion dollars in 2026.The growth is driven by businesses leveraging the latest ServiceNow offerings, like a consumer-like helpdesk experience that enables requesters to quickly request new services or report problems and incidents for faster resolution. This best-of-both-worlds approach gives employees a one-stop shop for reporting issues that automatically takes over the administrative work of finding the correct department and people to resolve issues. To implement the full potential of these offerings, third-party solution providers are coming to the fore with the latest ServiceNow contributions.To put the spotlight on such key developments in the industry, CIOReview illustrates how ServiceNow solution providers are leveraging the latest methodologies to augment various services. This edition also features thought leadership articles from subject matter experts on ongoing trends, best practices, and recent innovations. Some exclusive insights are authored by Michael Lehmbeck, VP of Information Security Engineering of BankUnited, Timothy Masey, VP of IT Infrastructure & Security Carhartt, and Brian Holbrook, Director, Indirect Procurement of Kerry, who shed light on the evolution and methodological advancements in ServiceNow space.In this edition of CIOReview, we also bring you the story of some of the most promising ServiceNow solution providers that are fostering unparalleled workflow optimizations for enterprises and helping to solve their customers' issues. In the list, NewRocket particularly stands out for providing uniquely designed user interfaces based on the client team's preferences to run on the platform for service-oriented business augmentation. We also bring you the story of ServiceNow solution providers such as Covestic, SDI Presence, and Solveit, which are pushing the bounds of ServiceNow and helping clients in augmenting their services.Through the following pages, we aim to highlight the innovative trends and latest developments around ServiceNow. We would like to know your thoughts.EditorialRevamping Cloud Computing with ServiceNowCopyright © 2022 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.This special edition on ServiceNow is an initiative of CIOReview. The vendors are selected by an independent body, and ServiceNow has no involvement in this initiative, nor any partnership with CIOReview.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com November - 30 - 2022, Vol 11, Issue - 65 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasGina ClumskyYenny TurnerTiffany HayworthAbner LawrenceVisualizersChris LynnBrian Harding*Some of the Insights are based on our interviews with CIOs and CXOsJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin Smith
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