6CIOReview | | NOVEMBER 2021Today's banking service delivery is built on sophisticated and seamless digital interactions. They are more personalized and centralized, with privacy-protected user journeys that are constantly growing and improving. Banks are implementing AI and ML technologies to offer such just-in-time, personalized services. It is automating the backend banking processes while facilitating better customer services. Open banking is another important strategy that banks are embedding into their third-party software to create a single interface for customers to access the services of their bank. Biometric payments are also shaping the way consumers make payments through their mobile devices. Payments are made within seconds of scanning their finger or facial recognition technology.To put the spotlight on such key developments in the industry, CIOReview illustrates how companies are leveraging the latest developments in banking tech to exceed consumer expectations. This edition also features thought leadership articles from subject matter experts. Some of the exclusive insights are authored by Kathy Strasser, chief operating officer of IncredibleBank, Manesh Prabhu, SVP and chief technology officer of People's United Bank, and Mark Brown, chief security officer (CSO) for SouthState Bank. They shed light on the role of financial technology in the banking sector, community, and open digital banking. In this edition of CIOReview, we also bring to you the story of the top banking tech solution providers. In the list, Momnt stands out for offering a distinction from traditional lending institutions that maximize efficiencies in lending, adhere to rigorous standards, and focus on continuous improvement. Through the following pages, we aim to shine a light on the innovative trends and latest developments in the banking tech industry. We would like to know your thoughts.EditorialUnlocking the Benefits of AI and ML in Banking Tech Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com November - 10 - 2021, Vol 10, Issue - 66 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewVisualizersDavid fincherJaxon Jase*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell Thomas
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