4CIOReview | | NOVEMBER 2021Contents08IN MY OPINION12CXO INSIGHTSTECH'S LESSON: MEET CONSUMER BANKING EXPECTATIONS EVERY STEP OF THE WAYTHE REVOLUTIONARY IMPACT OF AI IN THE VALUATION ADVISORY SPACERich Fusinski, SVP & CIO, Flagstar Bank [NYSE: FBC]Ioannis Michopoulos, Vice President, Complex Securities & Financial Instruments, Stout19CHARGIFYBILLING AND SUBSCRIPTION MANAGEMENT SIMPLIFIEDBarrow Hamilton, Chief Product Officer
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