| | NOVEMBER 2020Contents08IN MY OPINIONCXO INSIGHTSLEGAL TECH STARTUPS: THE REWARDS OF BEING CUSTOMER NUMBER ONEEvan Shenkman, Senior Director of Knowledge Management, Fisher & Phillips LLP12821CHANGING THE LEARNING LANDSCAPE THROUGH LEARNER EXPERIENCESTopher Olsen, VP of Learning & Development,RPM, Roscoe Property ManagementACCESS INNOVATIONS, INCUNLEASHING THE FULL POTENTIAL OF A KNOWLEDGE BASEJAY VEN EMAN,CEO
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