| | NOVEMBER 2020I n f o c u s10 - 11Contents08BALANCE TECHNOLOGY AND PEOPLE TO DELIGHT YOUR ORGANIZATIONGreg Thompson, Director, Enterprise IT, EnPro Industries Inc.IN MY OPINION30LAST WORDITSM: THE DIGITAL CUSTOMER EXPERIENCEChristian Moore, SVP, IT Service Mgmt., Texas Capital Bank12INTERNATIONALPEOPLE-CENTRIC TECHNOLOGY MAGDALAH SILVA, PRESIDENT AND CHIEF EXECUTIVE OFFICERDANIEL SILVA, CHIEF INNOVATION OFFICER
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