| | NOVEMBER 20206CIOReviewSince the last few years, if there is one domain that has constantly managed to innovate itself in the IT paradigm, it's the IT service management (ITSM). And the current pandemic crisis is only adding fuel to this evolution. Especially in terms of the technology used to deliver IT services, organizations will witness inevitable transformations in their workflows in the days to come. Adopting robust and emerging technologies to speed up processes, reduce manual errors, and make lives easier for both employees and customers will become the standard of future IT firms. Especially with the rise of IT automation, organizations will be able to achieve significant upgrades to their efficiency and productivity. A combination of AI and automation will guide enterprises to eradicate challenges faced by overworked, underfunded, and under pressure IT departments. Safe to say, the future solutions that warranty unparalleled gains in terms of speed, cost, and quality to IT firms. Considering all such technological trends entering the sector, organizations will have to equip themselves with the latest IT service managed solutions and collaborate with eminent consulting companies to meet the evolving requirements.When all things are considered, there is no doubt that the ITSM industry is on the fast track of evolution. Standing at the cusp of ITSM technology, there are a wide range of providers which offer the latest ITSM methods best suited for the next generation of organizational IT needs. To help clients steer through the best-of-breed companies, CIOReview has compiled a list of IT service management solution providers and consulting/services companies. These organizations are transforming the IT landscape at the cloverleaf of various disruptive technologies. Besides, the magazine comprises insights from subject-matter experts, CIOs, and CXOs in the IT sector on the latest industry trends, best practices, recent innovations, and highlights their expertise. Let us know your thoughts!EditorialAutomation and AI to Revolutionize ITSMCopyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewContact Us:Phone:510-230-0395Fax:510-894-8405Email:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com November - 18, 2020, Vol 09, Issue - 91 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasVisualizersIssac GeorgeScott Juasy*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Dean Winchester
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