| | November 20208CIOReviewIN MY OPINIONIN MY OPINIONBy David Cooper, CTO, WEX, Inc. [NYSE: WEX]WITH REMOTE WORK HERE TO STAY, HERE'S HOW YOUR COMPANY CAN OPTIMIZE FOR IT LONG- TERMIt all happened so quickly--the office shutdowns, the scrambling to set up home offices in the midst of a crisis. For many of us, one day, we were in our cubicle, and the next, we were working from a card table in our basement. Those of us in information technology found ourselves with some unique challenges--i.e., because my company had set up all of our computer monitors on desks with arms, we needed to locate and distribute 1,000 monitor stands quickly. We also needed to address a 75 percent surge in demand for our in-house technology help desk during the two-week work-from-home transition.Now that some of the stress and strain that companies experienced while getting their employees equipped to work from home has subsided, a clearer picture of what the future is likely to look like has emerged. COVID-19 was a grand experiment that's proven that many people and functions can be just as productive, if not more so, working from home as they could in an office. (And that's to say nothing of the money that both employer and employee save as a result of remote work.) As a result, many Americans will not be going back to the office or can expect their employers to make doing so voluntarily at least part of the time. (74 percent of CFOs say they intend to shift to remote work for some employees a permanent one.) But whether these arrangements are indefinite or permanent, companies need to ensure that their IT infrastructure optimizes this work reality. And those solutions that were hastily put into place at the start of COVID-19 must be stress-tested for how they will hold up over the long-term.Here are some imperatives for companies today who want to support their employees in having a positive remote work experience over the long run:David Cooper
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