| | NOVEMBER 20196CIOReviewTechnological developments have greatly transformed the travel and hospitality arena. As one of the key innovations in recent times, artificial intelligence (AI) has already proved its ability to improve customer services while saving human resources. This makes AI a perfect suit for the industry. AI has successfully cut queues at the reception and information desks in the industry. This has led to outstanding improvement in the overall efficiency. Also, AI-enabled online travel booking providers provide tailored suggestions based on the customers' previous searches and booking history.Concurrently, IoT has emerged as one of the most exciting technology trends. With its Internet-based connectivity, IoT has made the exchange of data an easy undertaking. For example, IoT can be used to connect all the facilities inside the room--the lights, air conditioning, and heater--to the guests' mobile devices, allowing guests to be in complete control of their experiences.Virtual reality and Augmented Reality (AR/VR) is another innovation that has impacted the travel and hospitality space positively. Travelers and hotel guests can easily access 3D views of hotel rooms through their mobile phones using AR/VR. This technology can be used for marketing as well.To assist modern organizations in taking advantage of the latest technology innovations in the travel and hospitality industry, this edition of CIOReview features a list of solutions along with insightful articles from thought leaders in the travel and hospitality arena.Let us know your thoughts.EditorialDriving Experiences through DigitalCopyright © 2019 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewContact Us:Phone:510-230-0395Fax:510-894-8405Email:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com November 06 , 2019, Vol 08, Issue - 91 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersDean WinchesterJustin SmithShirley FaithRussell ThomasVisualizersIssac GeorgeJohn Gotham*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com
< Page 5 | Page 7 >