| | NOVEMBER 20194CIOReviewCIOReviewContentsThe Technological Shift in IT service managementJames W. Brady, CIO, Los Angeles County Department of Health Services23 Digital Transformation and ITSMNiel Nickolaisen, CIO, O.C. TannerCIO INSIGHTS0812IN MY OPINIONCOVER STORYG2SF, INC.G2SF, INC.FUELING DIGITALIZATION THROUGH ITSMGREGORY SMITH, Founder, CEO, & President
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