| | November 20184CIOReviewCIO INSIGHTSThe Business of Service Management17Mitch Kenfield, Principal, CIO Advisory practice, KPMG USLessons learned in 30 day trials of IT services34Jeff Cann, Chief Strategist and CIO, Encore Electric, IncLevel of Resources versus Urgency of Problem41Douglas Duncan, CIO, Columbia Insurance GroupCO VER ST ORY10Pg:16-44TECH INC SOLUTIONSDENVER'S IT COMPANY20- 2018ServicesMatt Wood, President & CEO
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