17 EMOTION AI: THE HEART OF MARKETING INNOVATIONNatalie Monbiot, SVP/ Futures, Starcom USAContents30pg10AI AND THE FUTURE OF FIELD SERVICE: MOVING FROM EFFICIENCY TO INNOVATIONMichael Alcock, Director-CIO Executive Programs & Content, Microsoft [NASDAQ: MSFT]COVER STORYCIO INSIGHTSCXO INSIGHTS42THE "CAMBRIAN" ROBOTIC EXPLOSION HAS BEGUNDavid Tamayo, CIO, DCS Corporation37DEMOCRATIZING MACHINE LEARNING ALGORITHMS FOR INTEGRATED DATA-SHARINGAndre Mutovic, CIO, ION Media NetworksArchitects of the Intelligent EnterpriseINSIDESALESDave ElkingtonCEO
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