| | November 20168CIOReviewBy John Cupit, CTO, Cloud and DC Transformation-Global Solution Expert Team, America Branch, Huawei Technologies USA, IncThe Integration of IoT and Collaboration­A New Operational Platform for the EnterpriseCIO INSIGHTIN MY OPINIONService Providers are aggressively integrating IoT technologies with Cloud-based Collaboration technologies (such as Spark) to enhance and deepen their relationships with Enterprise customers. From the Enterprise perspective, these platforms create a significant opportunity to facilitate new revenue-producing customer services and to significantly improve real-time operational control of logistics, maintenance protocols and event and incident management.These services can support the inte-gration of IoT devices (including but not limited to smart phones, smart watches, and other portable consumer devices), but is expanding rapidly to include inherently connected items (such as video surveil-lance cameras) and other items that are not normally thought of as being connect-ed, such as shipping boxes or construc-tion equipment. The ability to collect data streams from this diverse set of devices facilitates the collection of actionable data for each device because their status can be assessed in near real time. This supports the execution of specific operational tasks in response to the information contained within those data streams. In order to lev-erage the actionable data in those streams, it is now possible to couple that data with the efficient integration of Collaboration technologies that can support the creation of "Tiger Rooms" where documents, pres-entations and chat sessions (as well as IoT John Cupit
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