| | November 20158CIOReviewTwenty years ago, it seemed the future had arrived. In the late '90s, the term "document management" was replaced by a newer, fresher term that encompassed a more robust content management approach: Enterprise Content Management, or ECM. Since then, the ECM industry has become one that specializes in technology and services that manage all content surrounding business transactions. From on-boarding to accounts payable, all content has been consolidated into a single ECM strategy and system. It's goal? To deliver the right information to the right people and processes at the right time, and in the right context. Today, with the proliferation of tools surrounding ECM­including mobility, the cloud, big data, line of business application integration and analytics­two important questions arise. "How will your organization adapt to the next 20years of ECM strategy?" and "What does that strategy look like?" One thing is for certain: your strategy will have to adapt to an emerging technological trend­Information Governance (IG).By definition, Information Governance is the set of multi-disciplinary procedures, principles, and controls that manage the entirety of an organization's most valued asset­its information. The goal of IG is to maximize the utility of that information while minimizing risk. A sound IG strategy works in conjunction with an umbrella of regulatory policies that monitor the operation, security, dissemination, storage, retention and destruction of information. ECM is a single component that must fit within this regulatory model. Information governance will oversee management of all content material, including customer case management, servers, desktop and cloud computing, mobile devices and even physical files and records. After all, we have proven to ourselves that no one system can manage all information and there will have to be a system that will bridge together, manage and report on all of these assets.As ECM continues to evolve, tools will continue to be built around transactional data to satisfy the changing needs of the industry. Soon, ECM vendors will have to build capabilities that modify, govern and report on the way that content is stored within an ECM system. Doing so will provide valuable, executable information that companies can use in real time. Our industries are constantly expanding or contracting. Along with those changes come a myriad of technological pressures and new business requirements. The technological curve is getting steeper and the data that surrounds business is growing exponentially in both volume and complexity. Mergers As the expense of information migration will only increase as the demand increases, it's better to modify an ECM strategy now than laterImplementingECM into YourIG StrategyBy Drew McCollum, Director of ECM Solutions, FileSolveopinionin my
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