CIOReview | | 19 MAY 2023and have Agile practices move beyond software development to take centre stage across the entire business. To prevent transformation stalling, decision-making must become more responsive and decentralised, where empowered fusion teams must make decisions quickly, with a strong focus on business outcomes and delivering measurable value, not project outputs. An Agile mindset encourages the delivery of value in a continuous flow. Transformation v2 is never a discrete project, the moving parts, both technological and organisational, will be aligned in Agile's iterative, incremental, and adaptive fashion. Re-read your copy of The Lean Start-Up (Eric Ries). Where established corporations were previously dismissive of the MVP "hacks" of start-up cultures, today's need for rapid digital experimentation, learning and innovation suggests that all companies should recognise the value of start-up lessons, for the new elements being added to their business. Adopt the "Build ­ Measure ­ Learn" mantra for new digital business models. These v2 frameworks are rooted in accepting that any new model is never perfect on Day 1, but evolves from iterative refinements, starting with MVPs and driven by real-world customer testing to improve the value proposition. An MVP should be designed to begin a learning process. Borrowing from Lean v2, avoid wasted effort: remove any feature that does not contribute directly to a "validated learning" goal. My advice, therefore, is that CIOs revisit core frameworks that will provide guiding principles for an extensive journey. Whilst these are tools we previously used extensively, our CIO v2 should now refresh them to successfully align the organisation for multiple objectives. These tools, plus a pragmatic combination of both Systems Thinking and Design Thinking, can craft the holistic process for a customer-centric digital strategy (solving real customer needs); shared data and platforms for new partnerships and ecosystems; articulating a leadership vision to change the company culture ("where are we going, and why does it matter?"); and creating "future business capabilities" through the modernisation of legacy platforms. These transformation tools offer an updated roadmap to explain your destination and provide navigation through a set of waypoints along the (long) road. The next step, Digital transformation 2.x however now becomes more about process innovation, client experience, business model transformation, and organizational culture transformation
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