| | MAY 20198CIOReviewIN MYOPINIONDIVERSE SOLUTIONS DRIVE DIGITAL TRANSFORMATION AT LENOVOBy Arthur Hu, Senior VP and Global CIO, LenovoSAP Systems Help Lenovo Broaden Global Technology Reach As a global company with customers in more than 160 countries, Lenovo has deployed SAP for its core transaction needs and its system of record. The first collaboration between Lenovo and SAP began in 1998 when Lenovo implemented SAP's Enterprise Resource Planning (ERP) software to improve workflows and achieve efficiency by moving to an integrated platform. We chose SAP for its standardized processes, solid structure and best practices, which helped us during a period of rapid growth within China. Now, nearly 20 years later, we have globalized our business as well as our IT systems; we've moved from being a China-centric company to a global Fortune 500 company. Today, our SAP deployment profile includes additional components, such as Customer Relationship Management (CRM), Supplier Relationship Management (SRM), Global Trade Service (GTS), Business Warehouse (BW), Hybris, and Advanced Planning and Optimizer (APO). These components run throughout our organization, and they're helping strengthen our end-to-end workflows across our day-to-day operations. Prior to our global SAP implementations, we shared many of the same pain points as other organizations with complex global processes and disparate sources of data. Deploying SAP systems as our system of record helped address specific issues around data consistency and availability by unifying our data and providing end-to-end visibility across Lenovo.Today's Changing Business Environment Demands Greater Flexibility and Hybrid SolutionLenovo's rapidly changing business environment creates new challenges that extend beyond the enterprise to include how we interact with partners, suppliers and customers. We are addressing these challenges by embracing digital transformation and seeking new, innovative solutions. Arthur Hu
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