CIOReview
| | MAY 20195CIOReviewI n f o c u s101916 - 3323 Transforming Business through EAChad Neal, Chief Enterprise Architect, Mount Sinai Health System26 Achieving Service Excellence through the Digital UtilityThomas Kuczynski, CIO, DC Water35 5 Ways Artificial Intelligence Can Help Improve Customer ServiceBlythe Lawton, Senior Director, First Associates Loan ServicingCIO INSIGHTSCXO INSIGHTSIN MY OPINIONFIELD SERVICE AUTOMATION: ENHANCING PRODUCTIVITY AND SERVICE OPERATIONS29Dr. Marlene Kolodziej, DBA, ITIL; AVP - End User Services, Northwell Health42 Confronting Customer-Centric ApproachLynn LaRocca, SVP & Chief Experience Officer, The New York Racing Association40 Spring into Action! Growing Enterprise Architecture for Business Seasons "yet to be"Martha Tartal, EA, United States Patent and Trademark Office46 Connect To Succeed: The Future of IoT in Supply Chain ManagementBryan Tantzen, Senior Director, Kinetic Industry Products, Cisco19 Technology Keys to Building a Disruptive Networked BusinessRobert Crudup, EVP and CIO of SEI Investment Company08Execution of Change on the road to Desired Business VisionLeo Barella, VP of Enterprise Architecture, AstraZeneca10 MOST PROMISINGCONSULTING/SERVICES COMPANIES - 2019ENTERPRISEARCHITECTURE TECHNOLOGY
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