| | MAY 201919CIOReviewCX INSIGHTSBy Rob Nash-Boulden, Director, Data Centers, Black & VeatchCorporate social responsibility and sustainability are frequently discussed in business management circles as executives are called upon to account for their decisions regarding a wide range of daunting, complex challenges ­ from climate change and resource scarcity to rising economic, political and social inequity.This is especially true in the technology industry and among data center owner/operators, who are viewed as leading agents of socio-economic disruption and change. Building on their efforts to date, data center decision makers operators can benefit by adopting a "triple bottom line" (3BL) approach that raises strategic social and environmental issues and performance to the same level as economic and financial results.Energy is the single largest recurring cost that data center operators incur. Moreover, the decisions they make regarding energy sources and use have and will continue to have profound impacts on society and the environment, the two other pillars of 3BL business management. THE TRIPLE BOTTOM LINE AND DATA CENTERS
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