| | MAY 20186CIOReviewVirtual companies and the internet are altering traditionally established economic practices and making the competition even fiercer than it has ever been in the past. In order to emerge as an industry leader, long-established brick & mortar organizations should embrace Information Technology and leverage it in order to attain better results.Digital experiences have become the keystone of about every customer experience, so it has become essential that enterprises connect experiences to results. Customers decide how, when, and where they want to engage with a brand--whether it is in the store, over the phone, or on the web and explore different options and make personalized modifications while shopping online. In addressing this need of customers VR and AR e-commerce have come up as saviors for businesses by letting buyers experience truly immersive shopping. The beauty of using virtual and augmented reality as e-commerce tools is that users can experience the product before even purchasing it. On the other hand, AI bots are evolving rapidly, powered by technological advances like predictive analytics and AI; chatbots have delivered a paradigm shift in the retail industry. By focusing on conversational commerce and delivering instant, hassle-free conversations, messenger chatbots help businesses to capture customers' attention and improve their experience. Along these lines, digital commerce has gone beyond buying something on a website to a chain of interactions that rely on technology to move goods. So stores can no longer survive without being present on their customers' preferred channels; retailers need to fully integrate digital commerce in order to thrive. In this edition of CIO Review, we have compiled a list of innovative vendors that can assist you to make your e-commerce ventures a success. The edition blends a listing of top vendors with exclusive interviews with industry experts. Jeevan George Managing Editoreditor@cioreview.comEditorialThe New Look of E-commerce: Less Litter, More VisualizationCopyright © 2018 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewMAY - 10 - 2018Contact Us:Phone:510-402-1463Fax:510-894-8405Email:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com MAY - 10 - 2018, Vol 07 SE 31 Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffSalesEric Thomaseric@cioreview.comVisualizersManaging EditorJeevan GeorgeE-COMMERCE TECHNOLOGY SPECIAL*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffCarolynn WaltersFrank NoelRussell ThomasChristina ThomasVishal IssacAaron PierceJustin SmithSpurthi Patil
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