| | May 20179CIOReviewIt`s not important what the CIO has accomplished, but what matters the most is how he achieved itpretty much shift from one place to another. Therefore, there is a high demand for talented people and to hire such people is becoming difficult. Another challenge confronted by Orlando Health is deploying innovative technologies. Many of these applications deployed by enterprises are complex and it requires thorough training and lot of efforts to make end user understand. The most important thing while leveraging technology is to enhance end user experience. Orlando Health ensures that the technology leveraged is easy-to-use, easy-to-access and convenient to end-users. Our healthcare facility make sure that the users do not think about the process of using technology, rather think about treating patient well. In addition, integration and rapport building is other common issue all the industry face.Addressing Compliance and Regulatory ChallengesThere is certainly a set of criteria that has to be met with regards to any kind of regulatory compliance. Healthcare industry still has handcuffs when it comes to information system privacy and security, protection of particular information of the patient. Health Information Management (HIM) is committed to ensuring the privacy of protected health information while providing quality information to those we serve. HIM maintains the legal medical record for all Orlando Health patients.Choosing the Right Document Management SolutionThe First and foremost factor Orlando Health considers--finding a product that offers features and functions that supports business needs. In addition to that, we look at cyber security check list, core functions checklist, what kind of certificates does vendor possess, what sort of standards do they meet and many more. As a CIO I don't get involved in deciding which vendor is better, rather I would be involved in identifying the right company to partner with to make an investment. Leveraging Technology to Deliver Better Services to PatientsTo meet the goals for patient adoption, at Orlando Health we make patient portals more interesting and interactive. By focusing on innovative and effective treatments, we ensure the best possible outcomes. We also understand the significance of convenience and cost, and are developing new programs and partnerships to address these needs and provide more integrated approach to healthcare. Orlando Health also lays the groundwork for higher level of patient experience, including greater accessibility to clinical experts, more coordinated and collaborative care, advanced diagnostics and more timely results.Creating Business ValueFirstly, CIOs must ensure that they set and mange expectation. It is important that CIOs make sure that they understand and manage their own personal brand. As they say "If you don't manage your own personal brand, be assured someone else will." It's all about valuing and contributing towards the organization that matters as a CIO. Therefore, it's not important what the CIO has accomplished, but what matters the most is how he achieved it. Rick Schooler
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