| | MARCH 20204CIOReviewLContents26How recent technology developments and transformations in the Field Service space impact your business environmentField Service and digitalization in the Pulp & Paper industry Kevin Starr, Service & Digital strategy, ABB Process IndustriesCXO INSIGHTS12CO VER ST ORYCXO INSIGHTS23I n f o c usPg 10 -11Juliet Pagliaro Herman, Director of Service Marketing & Product Management, Johnson ControlsSIMPLIFYING FIELD SERVICE MANAGEMENT SERVICE WORKSSuparba Panda, Chief Operating Officer
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