| | MARCH 201919CIOReviewpreviously. The goal is to detect variations and determine when and how a patient is trending or if they've exceeded certain clinical thresholds relevant to the conditions they suffer or the onset of a new one. It also learns other important information for maintaining their care, such as whether or not they're following their dietary instructions, are taking their medications or have been prescribed any new ones by someone else. "Prior ChronicCareIQ, doctors didn't have a dashboard that showed them how their at-risk patients were trending between visits or post-discharge. They usually find out too late after the patient was in the emergency room or re-admitted. ChronicCareIQ keeps everyone on the same page so things can be addressed pro-actively or as they unfold".What makes the company second to none is its ability to deliver documented clinical outcomes. The company provides a single solution for all connected care reimbursement opportunities (TCM, CCM, and RPM), and robust back-end tools that enable doctors and staff to stay focused on patients and patient care, not documentation or non-clinical activity.The benefits are tremendous--healthier patients are easier and less complex to manage. Medicare now pays aggressively including monthly recurring reimbursements that can generate as much as $2,000 per patient per year. It's a bargain when a single hospitalization costs them an average $11,000. In addition to the revenue, it cuts down on the work and documentation that doctors, staff, and administration have to do since it builds its own documentation and delivers its own billing reports. For patients, their families, and other doctors, it keeps everyone on the same page with key updates. In a nutshell, it extends a better standard of care, dramatically lowers costs, increases patient outcomes and satisfaction, and delights the doctors.With CMS' decision to roll out the Chronic Care Management (CCM) reimbursement program in 2015 and the Remote Patient Monitoring (RPM) program in 2019, the healthcare industry is witnessing a massive change in the traditional standard of care from reactive to proactive. While RPM has just started at the time of publication, an adept preventive doctor from Virginia was already following best practices as best he could to care for his at-risk patients. When CCM came out, the doctor, alongside other two colleagues in primary care, hired staff, created processes, enrolled hundreds of patients, and established a dedicated phone line for chronic patients. However, they quickly discovered that there was not enough time or staff to engage the patients, keep tabs on their condition(s) and care, document their conversations, and track the minutiae required for the reimbursement. On subscribing to ChronicCareIQ, the practice doubled their enrollment and tripled the reimbursement without adding staff.In line with the paradigm shift to value-based healthcare delivery, ChronicCareIQ aims to transform healthcare from reactive to proactive to preventative. The company also looks forward to expanding its footprint through white-label and strategic partnerships.
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