| | MARCH 20178CIOReviewConnecting the Dots with TechnologyBy Ann Dozier, SVP, CIO, Southern Glazer's Wine & SpiritsThe Role of a CIO TodayA CIO today is a business leader who understands how to leverage technology to drive business growth through differentiation and operational effectiveness. I view my primary role as operating as a trusted business partner and technology thought leader with the various business functions within our company and more importantly with our suppliers and customers to drive business value.In my role as CIO of Southern Glazer's, I currently have three key areas of focus:- Delivering Strategic Business Solutions- Providing Superior Execution and Service- Maintaining a High Performing TeamStrategic Business Solutions include:- Delivering on a digital strategy with easy to use technology that offers a focused experience that engages users- Offering differentiated services that connect our value chain and make business easy- Providing easy to access Insights and analytics that offers fast decision making from strategy to day to day operations- Implementing real time and connected business systems that drive operational efficiency and accurate business results through a clear destination architectureSuperior Execution and Service focuses on ensuring that we "keep the business running" every day in the most efficient and effective way. Having clear "ways of working" within the IT function and with our business users allows us to deliver quality service that is measured by a scorecard that unifies our team against a common set of objectives and performance standards. Maintaining an engaging work environment that mirrors our FAMILY values and keeps the talent pipeline filled with talent that ensures we can leverage the most current technologies. We recognize that "we win as a team" and understand the importance that each role on our team plays in delivering value. How Can the CIOs Make Their Business Counterparts Think Differently About the Importance of IT?I don't actually differentiate myself from my counterparts when using the word "business." I view myself as a business leader of a function that is key to delivering value for our company. My IN MY OPINION
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