| | JUNE 20195CIOReviewI n f o c us1030The Digital Transforma-tion Trifecta: Cloud, IoT, and Big DataJoe Topinka, CIO, SnapAV39 5 Actions that Lead to Im-plementation SuccessTom Schawang, Chief Financial Officer, Major Brands, Inc.43 The Evolving Trends Shap-ing the Payments SpaceJacqueline, Vice President Payments, Ticketmaster46 Augmented Intelligence Is Improving the Customer ExperienceTom Lutz, Senior Vice President & Chief Procurement Officer, U.S. BankCXO INSIGHTSCIO INSIGHTS33IN MY OPINIONTHE INEVITABLE PROLIFERATION OF INFORMATION TECHNOLOGYMadhav Srinivasan, CFO, Hunton & Williams LLP27TECHNOLOGY DRIVING CUSTOMER EXPECTATIONSJames Stahley, Senior Vice President - Partnerships, Wells Fargo08Dan Umscheid, Vice President ­ Support Services, Credit Union of AmericaMaintaining Relevancy in Payment/Card Environments
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