| | JUNE 201819CIOReviewthem. After deploying process automation, new servers are now deployed in a matter of minutes, saving the company 600 hours a month. In addition, builds and security protocols have been standardized, safeguarding the quality of the services. They've now automated around a dozen core infrastructure tasks in total, including server deployment, maintenance and retirement.A northeastern university reduced its student on-boarding process for online courses from four days to four hours by implementing self-service on boarding via process automation. The time saved by these institutions enabled the deployment of numerous employees to more creative, strategic work.Workload automation: Bye-bye batchRoutine, `batch' processing has been an IT chore for years and has grown to take more and more of IT's time.The pace of business is increasing along with the volume of data, while new technologies are increasing the complexity of IT environments. The need to scale is continual. Managing these workloads and continually provisioning more resources is complex and time-consuming, and has simply outgrown the ability of most large organizations to accomplish manually. Event-driven workload automation initiates workloads as needed, without your intervention, increasing the productivity of your developers and your end users. It minimizes contention for resources and enables reliable completion of workloads ­ no more overruns. It can also reduce your costs and SLA penalties. In addition, automation software eliminates errors that may create opportunities for security breaches and it can instantly recognize and act against threats, improving security access management. Workload is an ideal chore to turn over to automation, as numerous organizations have found.A British retailer relies on files from its points of sale to run their business operations. Doing this manually often resulted in errors and delays that impacted everything from finance to order processing. Workload automation eliminated errors and reduced the point of sale processing time from 15-20 minutes to mere seconds. In addition, they improved their SLA compliance, reducing costly penalty payments.A European energy provider was struggling to manage backup and other routine IT chores and to migrate legacy data to new IT systems. Workload automation increased staff and operations efficiency to the extent that they were able to redirect 75 percent of their IT Ops team to focus on innovation instead.Don't you have Something Better to Do?Business is all about competitiveness and without automation it's impossible to compete on speed, accuracy and cost in a digitally transformed world. Automation in the release, process or workload areas will benefit not only the IT Ops team, but also your company's bottom line. Even better, automation of all three areas on a single platform will provide the maximum benefit while simplifying support and the learning process.Automation optimizes the cross-functional, cross-lifecycle delivery of apps and services and enables your organization to quickly accommodate new technology, services and app changes. Rather than taking IT jobs away, it gives your IT staff time to work on innovative projects and adopt new technologies. It can make their jobs better and more rewarding. So, take charge and be the disruptor - automation is a necessary technology for a world that is constantly changing. Automation in the release, process or workload areas will benefit not only the IT Ops team, but also your company's bottom line
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