| |JULY 20248CIOReviewBy Stephen Moossajee, WW, Global IDT Director - Cloud, Infrastructure, Security & Support, TupperwareREDEFINING INFRASTRUCTURE: THE SHIFT FROMON-PREMISES TO A HYBRIDMULTI-CLOUD AND CLOUD-NATIVE FUTUREIn the rapidly evolving world of technology, where digital transformation is not just an option but a necessity, my journey as the global director of infrastructure and support at Tupperware has been both challenging and exhilarating. Looking back five to six years, Our company embarked on a crucial transition, aligning our digital infrastructure with a comprehensive business model transformation. We aimed to reach our clients through multiple channels, far beyond the traditional party model.This transformation journey involved a shift from paper-based processes to digital systems, revolutionising how we interacted with our distributors and sales force. We embraced changes like moving to third-party warehouses, introducing web shops, and enhancing mobile app experiences. These steps were just the beginning of an ongoing transformation driven by a world that demands constant adaptation and innovation.Quality, speed, dependability, flexibility, and cost became our guiding business objectives. To support these goals, we recognised the need to significantly increase our use of digital technologies. This was not just about optimising business processes for agility but also about embracing our values and culture to offer a unique customer experience in a VUCA world ­ one characterised by volatility, uncertainty, complexity, and ambiguity.As we integrated more digital technologies, it became apparent that our on-premises infrastructure was reaching its limits. It lacked the necessary scalability and agility to keep up with the growing demands of our processes and data. Our systems were straining under the increased load, leading to user and sales force dissatisfaction.This realisation led us to a pivotal decision in 2018 when I was overseeing operations in EMEA. We chose to migrate our workloads to a private cloud with IaaS services, gaining flexibility in provisioning compute and storage resources. However, by the end of 2020, with essential cloud solutions already in place, we were ready to leap into the public cloud arena, seeking to capitalise on benefits like flexibility, reliability, scalability, performance, automation, and cost savings.Our vision was clear: we wanted our technology teams to focus on building innovative solutions in the cloud rather than maintaining static and physical infrastructure. This shift was not just a change in technology but a strategic move towards a future-ready, global, hybrid multi-cloud environment, laying the foundation for a cloud-native future.The journey from an on-premises infrastructure to a hybrid multi-cloud environment marked a significant strategic shift for us. It was a journey characterised not just by a change in technology but by a holistic transformation in how we approached our business operations.In our early days of cloud adoption, we embraced a private cloud model. This initial step was crucial in easing our transition away from on-premises limitations, providing a valuable learning curve without overwhelming us with the complexities of public cloud environments. By migrating key workloads to a private cloud in 2018, we began to experience the benefits of flexible resource provisioning, setting the stage for more significant changes to come.Stephen MoossajeeIN MY OPINIONIN MY OPINIONIN MY OPINIONIN MY OPINION
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