| | JULY 202219CIOReviewFor most of the last decade, companies across all industries have embarked on their digital transformations and the identification of critical organizational capabilities that could advance their strategy and position their offerings and services ahead of the competition. From the migration to hybrid cloud environments to the data and AI enabled intelligent systems to the design of business as platforms, senior leaders have focused their efforts on the modernization of their technology architecture to win in a highly disruptive global marketplace.However, the global reset caused by the pandemic of 2020, accelerated a second wave of the digital transformation, but this time it was about the workforce! The emergence of Future of Work and the collapse of the physical workplace sent shock waves across Human Resources departments and C-suites all over the world. The digital revolution turned into a digital tsunami that forced all of us to rely on our devices to stay connected to our work and our newly formed virtual workplace. Millions adopted new ways of working and learned about new collaboration tools and communication technologies to stay current in their work. We experienced the first quantum leap in our digital transformation, collectively. While we continue to struggle with the emotional impact of our losses over the last 18 months or so, we are also reflecting on what decisions we will be making in the next 6 to 12 months. The silver lining, if we can say there is By Wagner Denuzzo, Head of Capabilities for Future of Work, Prudential FinancialBEYOND DIGITAL TRANSFORMATION: REINVENTING THE ROLE OF THE LEADER AS A CO-CREATOR OF THE FUTURECXO INSIGHTS
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