Contents27CXO INSIGHTS1923Sidney J Sanders, Senior Vice President, Construction, Facilities Design and Real Estate, Houston MethodistDELIVERING HEALTHCARE CAPITAL PROJECTS12COVER STORYNicole Chesmore, AVP Infrastructure and Operations, Grinnell Mutual19 Flying to SuccessJohn Santagate, Research Director, Service Robotics, IDC27 Robots: A New Source of Business DataAnu George, Chief Quality Officer, Morningstar36 Business Process Management in the Information EraSusan Mandel, Facility Manager, Solvay42 Workforce Synergy with Activity-Based LearningCXO INSIGHTS42FieldFLEXThe Industry's Best Kept SecretFraser Atkinson, President & CEO
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