CIOReview
| | JULY 20198CIOReviewTHERE IS FAR MORE BEHIND ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING THAN YOU MIGHT THINK! - SUCCESS IS IN THE DATA AND THE MATHSBy Stuart Curley, CTO, NGA Human ResourcesEveryone seems to want artificial intelligence (AI) and machine learning (ML), but few can define exactly what it is they want from it! While business leaders have high expectations of AI and ML, often, after months of optimistic experiments, proof of concepts, and pilots, they are left disappointed by the results. WHY ARE BUSINESS LEADERS DISAPPOINTED? Why? Because despite media hype, AI and ML are not about to sweep in and immediately solve all our business challenges. They're not silver bullets. Artificial intelligence and machine learning present evolutions in technology processes. Success comes from quality data--lots of it, managed by highly qualified data scientists.We need to set expectations. Match what organizations hope to achieve by applying artificial intelligence and machine learning, against what is currently realistic. Against this, we must then line up the hurdles that must be leapt over to get to the best results.EXPERIENCE TELLS US...Having spent several years working on different proof of concepts, with different artificial intelligence and machine learning technologies, we have learnt important fundamental lessons. There are three key areas of capability needed to be successful with artificial intelligence and machine learning. These I will share.Stuart CurleyIN MYOPINION
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